Protecting your privacy

At snapmad.com, we are committed to protecting the privacy and security of our customers and site visitors. We respect how important privacy is. If you have any questions about how we protect your privacy, please contact us at privacy@snapmad.com.

How we use your information

The information you give us can be used as shown below;

Your name and contact information

This information is a requirement for us to deliver goods and services to you when you place an order. We may use your information to contact you regarding an order you place.

Your payment information

To place an order with snapmad.com, you are required to enter your payment information. We do not store this in any form, instead we utilise the services of a 3rd party (Globalpayments or Paypal) to handle all payments and refunds.

Images you upload

To use this site and to place an order for photographic printed products, you will be required to upload images. By using the upload facility on this website, you agree that you are responsible for the photographic content and obtaining permissions from individuals in the photographs, and you also agree to release Snapmad, its agents, directors, officers, and employees from all liability arising out of or in connection with any images or other user content.

Images you upload to this website will be stored for your future use, however they will be automatically removed if not required after a period of inactivity. We cannot guarantee the storage of any images you upload to the site. Please ensure that you maintain copies of your images. You may remove all the images you have previously uploaded on this page and clicking the remove my images button.

Your contact history

When you email us, use our live chat service or phone us, we retain details of our communications. We may use this data to provide you with service and support. We may also use this data to train our staff.

Your purchase history and items in your cart

When you add items to your cart, our website remembers what you added. If you remove an item, we will no longer keep that record. We may send you an email to remind you that you have items in your cart.

We store your purchase history in order to provide customer service, and handle returns.

Information from your computer or device

When you browse our website, information is sent to us which includes your IP address, what pages you have visited, your device type and internet browser details. Your IP address may give us information about your location. This data is used for analytical information to help us improve our website, and so we can monitor our service levels. The information we store can also be used to help prevent fraud.

Sharing your information

We do not, and will not, sell any of your personal data to any third party. We respect your privacy and protecting the privacy of snapmad.com customers is an important part of the service we provide.

However, as an essential part of the service we provide, we share your data with the following categories of companies:

Companies that do things to get your purchases to you, including payment service providers (to provide payment for your order), warehouses (to pack and dispatch your order), and delivery companies.

Companies who provide a service to collect reviews about our service and products. You may be contacted directly by an independent review company, who will ask you to review your order.

We may provide third parties with aggregated but anonymised information and analytics about our customers, and we will ensure that it is not possible not identify you from this type of data sharing.

Subscribing to our mailing list

On subscribing to our mailing list, we will send you information by email about products, and special offers that are available.

How to stop marketing messages from snapmad.com

Removal from the mailing list is usually instant, however if an email is scheduled to be sent you might receive one more while your request is being processed.

If you unsubscribe from our mailing list, messages about your orders (such as confirmation emails) and other essential service communications will continue.

Online advertising

Like many companies, snapmad.com may target banners and adverts to you when you are on other websites and apps. We do this using a variety of digital marketing networks and ad exchanges, and we use a range of advertising technologies like web beacons, pixels, ad tags, cookies, and mobile identifiers, as well as specific services offered by some sites and social networks.

The banners and ads you see may be based on information we hold about you, or your previous use of snapmad.com.

Your rights

You have the following rights relating to your personal information;

If you want to exercise your rights, have a complaint, or just have questions, please contact us.

Changes to how we protect your privacy

We may change this page from time to time, to reflect how we are processing your data. Please check this page for updates. If we make changes the date of the change will be updated at the bottom of this page.

If we make significant changes, we will make that clear on the snapmad.com website, or by some other means of contact such as email, so that you are able to review the changes before you continue to use snapmad.com.

Cookies

We use cookies on our website. For more information on cookies, please see our cookie statement

Contact us

If you have any questions about this notice or want to exercise any of your rights as set out above, please contact us at privacy@snapmad.com. Snapmad.com is owned by 7dayshop.com Limited. 7dayshop.com Limited act as the Data Controller and will therefore make every reasonable effort to comply with data protection regulation.

If you prefer to write to us please address your letter to;

7dayshop.com Limited, Pitronnerie Road, St Peter Port, Guernsey, GY1 2RN.

This page was last updated on 17/04/2018