Delivery Information

Important information about Christmas delivery

Last orders for Canvas and FRAMED prints larger that 30x20 (finished size) is Thursday 12th December.
Last orders for Canvas and anything else up to 20x30 in overall size is Tuesday 17th December.
These dates are for UK orders, Guernsey orders can be placed for collection after these dates.
Orders for Eire / EU are not guaranteed for Xmas delivery.

Orders placed with XMAS promo code

Orders placed using our code 25XMAS (now ended) or 10XMAS will be delivered by December 24th 2019.

Orders placed at full price will take priority over discounted orders.

UK delivery is FREE for orders over £8.99

UK Delivery is FREE for orders over £8.99, under that price and there is a £3.49 charge.
All items will be delivered by Royal Mail for smaller items or Parcel Force for larger canvases and poster prints. 
Photo prints are normally received by UK customers within 1-2 working days from time of dispatch.
For canvas prints, framed / mounted prints, and mugs, it usually takes 2-3 working days to arrive at your door from the time of dispatch.
We work to order, and produce all our products as quickly as we can, maintaining the highest standards at all times.

Dispatch of orders

Canvases, photo prints and mugs are carefully packed and delivered via Royal Mail or Parcel Force.
We send out customers’ orders on the same or next day following your order, although at peak times the preparation of your order can take longer.
Orders are dispatched around midday Monday to Friday.
We do not dispatch orders on weekends or on bank holidays.

Secure packaging

Canvas prints and framed prints are bubble wrapped and packed in a thick, sturdy cardboard box.
Photo prints and poster size prints, are carefully hand-packed in padded envelopes or sturdy cardboard tubes – depending on their size.
Our mugs are packed in polystyrene cubes and then securely packed for postage.
Framed photographic prints are made using a 2mm ultra clear perspex as opposed to glass.  This means they are unbreakable, and will arrive in perfect condition.  Once in situ, you will not believe it is not glass!

European delivery

Delivery charges for Europe are calculated in the shopping cart. Minimum postage charge is £5.00.
We currently ship to the following European countries - Ireland, Austria, Belgium, Denmark, Finland, France, Germany, Luxembourg, Netherlands, Norway, Sweden, and Switzerland.
Delivery times are typically 5-10 working days, but please allow up to 28 days at peak/busy times of year (Christmas etc).

Other information

We cannot accept responsibility for orders once they have been dispatched, or for postal delays. Please report any delivery damage to us by email with photo evidence.
If you would like special delivery, please call / email so we can advise on pricing as it depends on the item size and weight.