Delivery Information

Dispatch of orders

Here at Snapmad, all of our canvases, photo prints and mugs are carefully packed and delivered via Royal Mail and ParcelForce.
Normally we send out customers’ orders on the same or following day – although it does, of course, depend on when we receive your files.
It can take up to 2 working days for dispatching of orders, while canvas print orders can take up to 4 working days at peak times.
Orders are dispatched around midday Monday to Friday.
We do not dispatch orders on weekends or on bank holidays.

Secure packaging

All our canvas prints are packed in a thick, sturdy cardboard box and bubble wrapped.
For our real photo prints and poster size prints, they are also carefully hand-packed in padded envelopes or sturdy cardboard tubes – depending on their size.
Ours mugs are packed in polystyrene cubes and then securely packed for postage.

Standard UK delivery

Delivery charges for UK start from £1.99. Delivery charges can be seen on our postage pricing page.
All items dispatched via standard UK delivery will be delivered by Royal Mail for smaller items or Parcelforce for larger canvases and poster prints. 
Photo prints are normally received by UK customers within 1-2 working days from time of dispatch.
For canvas prints, it usually takes 3-4 working days to arrive at your door from the time of dispatch. 
Mugs can take normally around 2-3 working days.
Larger items such as some canvas prints, and enlargements, can take an extra day or two to arrive through the post.

Eire delivery

Delivery charges for Eire start from £2.99. They increase based on types + volumes of products and are calculated in the shopping cart.

European delivery

We currently ship to the following European countries - Austria, Belgium, Denmark, Finland, France, Germany, Luxembourg, Netherlands, Norway, Sweden, and Switzerland.
Items are dispatched via Parcel-Force International Value Service.
Delivery times are typically 5-10 working days, but please allow up to 28 days at peak/busy times of year (Christmas etc).

Guernsey orders

Guernsey customers can collect their orders from the Snapmad lab between 8.30am and 4.30pm Monday to Friday provided they have selected that option during the ordering process. The minimum order value for collection is £1.99. If your order is less than that value, we charge a fee of £1.99 to cover handling and other costs.
For a map of where we are, click here. Here’s our address as well:
Pitronnerie Road
St Peter Port

Other information

We cannot accept responsibility for orders once they have been dispatched, or for postal delays.